Union County can provide transportation services to all county residents 18 years of age and older.

We provide scheduled transportation to many types of eligible passengers, including those with mobility issues, special needs, County residents who would like to go to work, the elderly, and general public. 

Transportation services are provided at a nominal cost to the passenger, with many costs being covered by either grant or County funds.

Cost depends on time of registration and type of trip scheduled.

Services are offered Monday through Friday from 6 a.m. – 6 p.m.

Passengers must adhere to all safety and behavior rules of the transportation system as included in the Passenger Policies and Procedures.

A summary of transportation Passenger Policies and Procedures, including safety and behavior expectations, is provided to customers at the time of registration, and the full version is also available for review in English and Spanish. 

Additional registration guidelines can be found by clicking on the following:

• Additional English Guidelines
• Additional Spanish Guidelines

If you have any questions or need additional information, call 704-292-2511, option 3.

Title VI Statement

In accordance with DOT order 1050 2A, Union County Transportation assures the North Carolina Department of Transportation (NCDOT) that no person shall, on the grounds of race, color, national origin, sex, religion, age or disability, as provided by Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987 and related nondiscrimination authorities, be excluded from participation in, be denied the benefits or be otherwise subjected to discrimination or retaliation under any program or activity undertaken by Union County Transportation.

ADA Statement

It is the policy of Union County Transportation to meet all ADA requirements. The ADA prohibits discrimination based on disability. To be protected by the ADA, one must have a disability or have a relationship or association with an individual with a disability. An individual with a disability is defined by the ADA as a person who has a physical or mental impairment that substantially limits one or more major life functions, a person who has a history or record of such impairment, or a person who is perceived by others as having such impairment.

The Transportation Program Manager with the assistance of the System Safety Officer will be responsible for compliance with all ADA requirements. ADA complaints will be directed to the Transportation Director for investigation and follow-up as required.

ADA Policy Modification Request

For more information on Union County Transportation’s ADA and Title IV polices please refer to service policies:

Complete an ADA Reasonable Modification Request

Submit a complaint or suggestion

ADA and Title VI Complaint Form

Or Contact our Office Staff:
Theresa Torres, Director
Phone: 704-283-3598
Send an email

ADA Policy modification request:
Safety Officer
Phone: 704-283-3590
Send an email

Transportation Advisory Board meetings are open to the public.

Typically held at the Transportation offices (1407 Airport Rd.) on the fourth Wednesday of January, April, July and October at 11:30 a.m.

• April 24, noon - 1:30 p.m. | Click this link to join the Microsoft Teams Meeting

In addition, there are annual reports and brochures available at the Transportation office to review for further details.

Let us know how we're doing:

• Provide compliments, complaints, suggestions or questions.
• Complete an ADA Reasonable Modification Request.
• Fill out the Transportation Survey.

704-283-3598
Send an email